Shipping & Returns

FREE DELIVERY

Wellbeing Brnads offers Free Delivery to most regions of Australia. Occasionally we are asked to deliver to certain regions of Australia that may require involving an alternate courier company. Unfortunately this may result in additional charges for delivery & handling.

If there is an additional charge for delivery & handling, we will contact you once your order is made online and discuss any charges where applicable. You can either approve to go ahead with your order, or cancel the order with no obligation. Alternatively, please email us at sale@wellbeingbrands.com.ai with the product/s you wish to purchase including your delivery address. We will contact you with a quotation based on the location. We do apologise in advance if your order does not qualify for Free Delivery.

RETURNS

We undertake to replace you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated CONTACT US webpage where we set out our requirements relating to return of such goods.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.